2000 US 421
Directions Wilkesboro, NC 28697

  • Sales: (877) 799-0892
  • Service: (888) 501-2548
  • Parts: (888) 813-6136

Terms of Sale

Foreign Buyers and Import/Export Brokers: We do not sell new Chrysler, Dodge, Jeep and Ram vehicles outside the U.S. or to Canada. It is against our franchise agreement to export a new vehicle or sell a new vehicle to an individual or business with the clear intentions of exporting it. We strictly enforce this policy. If you live outside the U.S. or if you are an International Auto Broker, please do not contact us regarding new vehicle purchases. Your request will be ignored. Pre-owned vehicles will be sold to overseas buyers at our discretion. So, please call prior to placing a bid or using the "Buy it Now" feature.

Emission Regulations: Please be aware that some states are now abiding by the California's emission standards. It is the buyer's responsibility to ensure that any vehicle they purchase from Empire is compliant with their own local and state regulations. We will not unwind a sale because a buyer failed to research their state's titling requirements. For information on California Emissions Requirements, please refer to the DMV by clicking here.

Payment Terms: You may provide a $500 credit card down payment over the phone or via our Paypal page. The Buyer agrees to pay the remaining balance due (plus applicable fees and taxes) within 5 business days or upon delivery of an ordered vehicle. All financial transactions must be completed before the delivery or release of a vehicle for shipping.

Payment Methods: Cash in person, certified check, bank wire transfer (U.S. banks only), or approved financing through our lender. To wire transfer funds, you must have your bank representative contact our office manager directly. Please understand that under no circumstance will we provide our banking information to you.

Fees and Taxes: At the time of purchase, we collect 3% sales tax on all North Carolina buyers and the appropriate sales tax for all other states when financing with one of our lenders. Out of state buyers that arrange their own bank financing or pay cash are responsible for paying their own states sales tax and fees. We add a $399 Administrative Fee to all sales. We add $10 to all out of state sales for a North Carolina 30-Day Temporary Tag so you can drive your vehicle to your home state. North Carolina Tag Fees vary depending on weight and your existing tags expiration date if trading.

Availability: Our vehicles are listed in dozens of market places and are subject to prior sale. It is possible that we currently have a deposit on this vehicle or it has already sold. Please call to check on the availability prior to visiting our showroom or using the "Buy it Now" feature.

Trade-ins: We often accept trade-ins from customers from outside our local area. We do our best to approximate the value of your trade based on the information and photos you have provided. All trade numbers presented are pending a physical inspection. In the event that your trade has undisclosed damage or unmentioned wear upon our physical inspection, we will adjust the trade value appropriately. For the quickest appraisal, please utilize our online Trade Appraisal form and email photos of your vehicle to leads@empiredodge.com.

Pre-owned Vehicles: We recondition, perform scheduled maintenance and repairs prior to placing our pre-owned vehicles on our lot. In spite of this effort, pre-owned vehicles may still show signs of normal wear such as deep scratches, dents, tire wear, wheel rash, rock chips, interior stains, missing floor mats, etc. Our pre-owned vehicles will come with the books and keys we received when we purchased or traded for the vehicle. We highly encourage that you call and discuss the pre-owned vehicle of interest with a Sales Associate. He or she can perform a walk around of the vehicle while on the phone to ensure it meets your expectations prior to coming in or committing to purchase.

Errors: We strive to be accurate. However, we do make mistakes. We reserve the option of not selling any vehicle that has errors in the listing including errors in price, incentives or equipment.